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Workforce Mobility

Mobility is the way for service organisations to provide their field service personnel with the right information at the right time, so that they can complete their work efficiently and effectively. In order to be able to achieve this, real-time access to additional information is of the utmost importance. Field personnel is able to input important data directly, making it immediately available to the entire organization. The correct information about the customer, asset and the work to be performed leads to the best customer experience with no frustrations. The result is a satisfied customer, helped quickly and efficiently by field personnel that can focus on providing customer experience, thereby being a true ambassador of your organisation.

FSE’s workforce mobility offers the following advantages:

If you would like to know more about ClickSoftware’s capabilities regarding Workforce Mobility, click here.

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