Field Service Management Software For The Future
Improve the customer lifetime value and boost the growth of your organisation with ClickSoftware
Watch the videoField Service Management optimized with Field Service Edge (FSE) from ClickSoftware
Providing field service is as important as ever – whether it is about customer-specific activities or performing maintenance on your infrastructure, service allows you to differentiate yourself for customers while containing corresponding margins under pressure.
With Click Field Service Edge (FSE), you will have a cloud-based solution which focuses exclusively on the most difficult optimization challenges in Field Service Management.
FSE offers intelligent automation which ensures an efficient service process, allowing you to create a competitive edge and remain one step ahead of your customers’ expectations.
With Field Service Edge you can
Increase productivity, efficiency and customer satisfaction
Optimize your service process to increase productivity, while balancing KPIs.
Let your organization and Customer Lifetime Value grow
Offer an exceptional customer experience, so that you will attract and retain customers at increased profitability.
Mitigate the risks of Business-Critical Services
Reduce cost and risk, while providing business-critical services that comply with the law, regulations, and SLAs.
Field Service Edge: opportunities & services
Best of breed solutions for scheduling, dispatching and execution
Manage, Schedule and Optimize ANY type of job performed by EVERY type of resource
Artificial Intelligence and process optimization
State of the art mobile Field Service-application
Consultancy, Support and Training Services
Saas-solution
Our vision
We believe that organizations maintain and strengthen their competitive edge by optimizing their service and maintenance processes. IT will become an important business element, thereby increasing productivity, making cost more manageable, and allowing the organization to react more responsively to market developments.
“After deploying ClickSchedule, we have been able to economize on our planning capacity by 50%.”
Vitens
Capabilities
Every field service organization schedules and dispatches work according to its own methods. In order to truly optimize the field service process, it is not enough to just automate it. It requires harmony between scheduling operations, field professionals, management vision and technology.
Clicksoftware FSE offers advanced algorithms and Artificial Intelligence (AI) which transform field service from reactively scheduling and managing tasks, to a predictive, highly automated approach which allows you to stay a step ahead of customers, field conditions, and the competition. These capabilities fully support our customers in their need to gain transparency and manage their costs, but on top of that allow them to engage and satisfy their customers during every step of the service process.
Take a look at Field Service Edge
